- ABOUT PRODUCT

Q1:How do i place an order?

1.You can directly choose the quantity you need to place an order, and then you can contact me, I will send you the actual picture and color, and after you choose, I will arrange the warehouse delivery

Q2:Are you a manufacturer?

2.Yes, we are an experienced manufacturer with our own patented molds and production lines.

Q3:What is your main product line?

3.We are a professional manufacturer of Vape Pen, Vape Mod, disposable Vape, and electronic cigarettes.

Q4:Can we put our brand (logo) on the product?

4.Yes, we can print your brand (logo) on Vape Pen.

Q5: What is your delivery port?

5.Our nearest port is Hong Kong, China.

Q6: Can I have a sample order?

6.Yes, we welcome sample orders to test and check the quality.

- About Logistics

Q1: I have placed an order, how long will it take you to ship the goods?

Usually can be shipped within 4 days

Q2: What logistics do you ship through

We use air transportation.It will take 3~7days for shipping (depending on the destination country) via UPS, DHL, Fedex, TNT, EMS, Air express, etc.

Q3: When will I be able to track my goods

After the package is sent, you will receive an email notification containing the tracking number.

Q4: Are there any problems with the goods going through customs?

We will choose a professional logistics and transportation company to ensure that the goods pass the customs smoothly.

- About returns and exchanges

1.All products are strictly inspected before packaging to ensure that the defective rate is less than 1%.

2. If any defects are caused during transportation or improper use,We will send you a substitute in your next order.

3. The buyer is responsible for the shipping cost of the return, and the seller is responsible for the shipping cost of resending the replacement part.